INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will be delivered the same compatible product but packing or labeling may be different, not as shown in picture. But they will fit and work 100% 

Where can I view my sales receipt?

You will receive an order invoice / receipt / confirmation in an email straight after you placed order with us. 

How can I return an item?

Yes, We offer return / refund / full replacement within 14 days of purchase only.

Kindly read our terms and conditions page.

Will you restock items indicated as “out of stock?”

Yes, we restock all products but it may take little while for us to bring this back in stock. Normally we hold good enough stock in hands.

What can I expect after I have placed my order?

We will send you a confirmation email on receiving your order. If you have indicated your payment will be by bank transfer. Your order will be sent when payment is received.

If payment has been made by credit card before .00pm on a working day your order will be dispatched the same day. If payment is made after 2.00pm or on the weekend we will send your order to you the next working day.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS